Refund policy
30-Day Satisfaction Guarantee
At nutrition4fitnesshop, we are committed to offering a smooth and dependable shopping experience. If you are not completely satisfied with your Herbalife purchase, you can request a return within 30 days from the delivery date for either a refund or a replacement.
To initiate a return, please get in touch with us to receive the Customer Refund Form. We will provide all the necessary instructions, including the return address. The completed form must be included inside the package when sending the item back.
Product Exchanges
You can request an exchange for Herbalife nutrition and personal care items within 30 days of receiving your order.
Simply contact our support team, and we will guide you through each step of the exchange process.
For approved exchanges, nutrition4fitnesshop will cover the return shipping costs.
Damaged or Defective Items
If your order arrives damaged or with a defect, please inform us within 30 days of delivery.
Once verified, we will send a replacement at no extra charge and arrange the return of the faulty product.
Lost or Missing Returns
nutrition4fitnesshop cannot be held responsible for return shipments that are lost or stolen during transit.
We strongly recommend using a tracked and insured shipping service that provides proof of delivery when returning items.
Processing of Refunds and Exchanges
After the returned item reaches our warehouse, refunds or exchanges are typically processed within 2 working days.
Please allow for a short processing time between the delivery of your return and our confirmation of receipt.